PRIVACY POLICY

At Anubhaw Enterprises (Abhishek Kumar) (referred to as "we," "our," or "us"), we respect and value your privacy. As a service-only company based in Newari, Pachbhinda, Taraiya, Saran, Bihar 841424, India, we are committed to ensuring that your personal data is handled in a secure and responsible manner in compliance with applicable laws and regulations. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our water treatment equipment installation and repair services.

By using our services, you agree to the terms of this Privacy Policy. Please read this document carefully to understand how we manage your data.

1. Information We Collect

We collect personal information when you interact with our services. The types of personal information we may collect include:

Contact Information: Your name, email address, phone number, and postal address.

Service Information: Details related to the installation or repair services you request, including service location, equipment details, and technical specifications.

Payment Information: If applicable, payment details (e.g., payment method, transaction details) for the services we provide. Please note, we do not store full payment card details but may store payment history and billing information.

Technical Information: Data about your device, IP address, and browsing activity when you visit our website or interact with our online platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To provide installation and repair services, manage appointments, and follow up with service updates.

Customer Support: To respond to inquiries, resolve issues, and offer technical assistance.

Communication: To send service-related notifications, updates, and offers related to the services we provide (you may opt out of promotional communications).

Payment Processing: To process payments for the services provided and manage billing.

Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.

Improvement of Services: To improve the quality and efficiency of our services and customer experience.

3. How We Protect Your Information

We are committed to protecting your personal information from unauthorized access, disclosure, alteration, or destruction. We implement a variety of security measures, including:

Secure storage and encryption of data where applicable.

Restricting access to personal data to authorized personnel only.

Using secure payment systems for transactions.

While we take reasonable steps to protect your personal data, no security system is completely impenetrable. We cannot guarantee the absolute security of your information.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following situations:

With Service Providers: We may share information with trusted third-party service providers who help us operate our business (e.g., payment processors, IT support). These third parties are required to protect your data and use it only for the services they provide to us.

Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or other legal process, or to protect our rights or the rights of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner. We will notify you if this occurs and offer you an opportunity to opt out of certain uses of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will take steps to securely delete or anonymize it.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete personal information.

Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).

Withdrawal of Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.

Opt-out of Marketing: You can opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies on our website to improve the user experience, analyze trends, track website traffic, and for marketing purposes. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain functionality on our website.

8. International Data Transfers

As a company based in India, we may transfer your personal data to countries outside of India, including those with different data protection laws. We will take appropriate steps to ensure that your data is adequately protected in accordance with this Privacy Policy and applicable international data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Anubhaw Enterprises (Abhishek Kumar)

Newari, Pachbhinda, Taraiya, Saran, 841424

Bihar India